Identity and Address of the Data Controller
Exportech Solution, Inc., with its registered address at 8140 NW 13TH ST, Pembroke Pines, FL 33024, United States of America, is responsible for the processing of personal data collected through the website https://exportechsolution-usa.com
Personal Data Collected
We may collect the following categories of personal data:
- Identification data: full name.
- Contact data: email address, phone number, shipping and billing address.
- Account data: username, encrypted password, and information included in the user profile.
- Transaction data: products purchased, purchase history, order-related information, and data associated with payment processing.
- Technical and browsing data: IP address, browser type, operating system, language, approximate region, access dates and times, and interaction with the Website.
Exportech Solution, Inc. does not intentionally collect sensitive personal data.
Purposes of Processing
Personal data will be processed for the following primary purposes:
- Process, manage, and confirm orders.
- Process electronic payments through third-party providers such as Stripe.
- Coordinate the shipping and delivery of products using national and international courier services.
- Administer user accounts.
- Respond to inquiries, requests, or messages submitted through the Website.
- Comply with applicable legal, tax, and regulatory obligations.
- Prevent fraud, misuse, and ensure Website security.
Exportech Solution, Inc. does not use personal data for mass email marketing campaigns nor does it sell personal data databases.
Legal Basis for Processing
The processing of personal data is based on:
- The performance of a contractual relationship arising from the purchase of products.
- The data subject’s consent, specifically for non-essential cookies and analytics (such as Google Analytics), which are activated only after user consent.
- Compliance with applicable legal obligations.
- The legitimate interest of the company in ensuring the security, proper functioning, and improvement of the Website.
User Registration
Users may create an account on the Website. The information provided in the user profile may be accessed, updated, or deleted by the user, except for data that must be retained for legal or administrative obligations.
If a password reset is requested, technical records associated with the process may be generated for security purposes.
Use of Third-Party Services
a) Payment Processing
Online payments are processed through Stripe, independent payment service provider.
Stripe allows the processing of credit and debit card payments. Financial information (such as card number, security code, and bank details) is processed directly by these providers in accordance with their own terms and privacy policies.
Exportech Solution, Inc. does not store complete credit card information or sensitive bank details on its servers.
b) Logistics and Courier Services
For order management and delivery, we share the necessary data with shipping and courier companies, including, but not limited to:
- USPS (United States Postal Service)
- FedEx
- DHL
The data shared may include:
- Recipient’s name
- Shipping address
- Contact number
- Basic order information necessary for delivery
These companies act as data processors or independent controllers, as applicable, in accordance with their own privacy policies.
c) Google Analytics
We use Google Analytics to analyze traffic and user behavior on the Website. Google may collect information such as IP address, device type, and usage behavior. This information is used for statistical purposes and service improvement.
Google Analytics is only activated after the user provides consent through the cookie banner.
d) Embedded Content
The Website may include embedded content from third parties, such as YouTube videos or other external resources. Such content behaves as if the user had visited the third party’s website directly, and those third parties may collect data, use cookies, and apply their own privacy policies.
e) Security and Anti-Spam Tools
We may use automated tools to detect spam and prevent fraudulent activities.
Additionally, we may share personal data with:
- Hosting and technology service providers.
- Logistics and shipping companies for product delivery.
- Competent authorities when legally required.
As we operate internationally, personal data may be transferred to and stored in jurisdictions other than the user’s country of residence.
Cookies and Similar Technologies
The Website uses cookies and similar technologies to:
- Ensure proper functionality of the platform.
- Maintain active sessions for registered users.
- Remember user preferences.
- Analyze Website traffic and usage.
- Facilitate the publication of comments.
Users may configure their browser to reject or delete cookies; however, certain Website functionalities may be affected.
Non-essential cookies, including analytics and tracking technologies, are only used after the user has provided explicit consent through the cookie banner. Users can accept, reject, or manage their preferences at any time.
Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes described in this Privacy Notice and to comply with applicable legal, accounting, and tax obligations.
Data Subject Rights
Depending on the applicable legislation in their jurisdiction, data subjects may exercise rights such as:
- Access to their personal data.
- Rectification of inaccurate or incomplete information.
- Request for deletion where applicable.
- Restriction or objection to processing.
- Request for a copy of the data provided.
- Withdrawal of consent where applicable.
- Right to data portability.
- Right to lodge a complaint with a data protection authority.
Requests must be sent to:
The company will respond within a reasonable timeframe in accordance with applicable regulations.
Information Security
Exportech Solution, Inc. implements reasonable technical, administrative, and organizational measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure.
Since we operate internationally and use global payment and messaging providers, personal data may be transferred to and stored in the United States or other jurisdictions where our service providers operate.
Where required, we implement appropriate safeguards such as standard contractual clauses to ensure compliance with applicable data protection laws.
Children’s Data
The Website is not directed to minors, and we do not knowingly collect personal data from minors. If such information is detected, it will be deleted in accordance with internal procedures.
Changes to This Notice
Exportech Solution, Inc. reserves the right to update or modify this Privacy Notice at any time. Any changes will be published on the Website along with the corresponding last updated date.